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Virginia

Dominion Energy: How to report power issues, be prepared for potential outages

Crystal Graham
icy power lines
(© JJ Gouin – stock.adobe.com)

Dominion Energy is alerting customers in Virginia that power outages are possible due to a wintry mix expected in some areas.

The conditions, Dominion said, may result in icy roadways and possible power outages.

Dominion is closely monitoring the forecast.

How to report power outage, downed line

  • If your power goes out, quickly report and track your outage with the Dominion Energy app or report it online at DominionEnergy.com. You can also check for updates and view the outage map.
  • For your safety, stay away from downed power lines. Report them immediately by calling (866) 366-4357.

Preparation tips from Dominion

  • Keep your mobile phone and other devices fully charged.
  • Stock up on storm supplies like matches, candles, flashlights, batteries, bottled water and non-perishable foods.
  • If someone in your home requires electricity due to a serious medical condition, have a backup plan for an alternate location with power you can rely on during an outage.

Crystal Graham

Crystal Graham

Crystal Abbe Graham is the regional editor of Augusta Free Press. A 1999 graduate of Virginia Tech, she has worked for nearly 25 years as a reporter and editor for several Virginia publications, written a book, and garnered more than a dozen Virginia Press Association awards for writing and graphic design. She was the co-host of "Viewpoints," a weekly TV news show, and co-host of Virginia Tonight, a nightly TV news show. Her work on "Virginia Tonight" earned her a national Telly award for excellence in television.