“With higher fuel costs this winter, more of our customers will need assistance with their power bills,” said Ed Baine, President of Dominion Energy Virginia. “We’re here to help. We have several programs that help our customers with bill payment assistance, free energy efficiency upgrades and extended payment plans.”
EnergyShare bill payment assistance
Dominion Energy Virginia’s EnergyShare program offers up to $600 in bill payment assistance from Oct. 1 through May 31. The program is not income-based, so anyone needing help to pay their heating bills may qualify for assistance. Individuals 60 and older, military veterans and individuals with a disability may be eligible for additional assistance.
The Virginia Department of Social Services and its partner organizations offer several other bill payment assistance options through the Virginia 211 service.
EnergyShare weatherization programs
Dominion Energy Virginia customers who receive EnergyShare bill payment assistance may be eligible to receive a free home energy assessment and the installation of free energy efficiency upgrades that help save on their energy costs.
This fall, Dominion Energy Virginia celebrated the 40th anniversary of the program by providing free energy efficiency upgrades to more than 40 homes in 40 days:
George Cherry, a veteran and cancer survivor in Chesapeake, received thousands of dollars in weatherization improvements to help his family save money on their power bills.
Charlene Stephens in Henrico received a new roof, insulation, and window improvements for her family’s home, which will not only help them save money but also protect several members of the family who suffer from Asthma.
Ron and Lisa Suddarth in Fairfax lived without central heating and cooling for 4 years before EnergyShare replaced their HVAC system this fall.
Carlton Abrams and Lucy Washington in Crozet received a new heating and cooling solution after years of struggling with a patchwork system that could not keep up in the winter.
Extended payment plans
Dominion Energy Virginia offers extended payment plans to help customers who’ve fallen behind on their electric bills. Eligible customers can make 50 percent down payment on their past due bill and spread the remaining balance over six months.
Budget billing
Dominion Energy’s budget billing program helps customers avoid the seasonal fluctuation with their energy bills. Monthly budget bill amounts are based on the average of the customer’s previous 12 months of usage.
A full list of all Dominion Energy customer assistance options is available online at www.dominionenergy.com/virginia/billing/energy-assistance or by calling (877) 776-2427.
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Crystal Graham
