Warner meets with TRANSCOM commander to discuss delays in delivering servicemembers’ vehicles

warnerU.S. Sen. Mark Warner met with U.S. TRANSCOM Commander General Selva on Monday to discuss the unacceptable burden thousands of service members returning from duty overseas are experiencing due to misplaced vehicles by the new DoD contractor.

The meeting follows a series of letters from Senator Warner after the contractor was unable to show improvement in correcting the on-going problem.  For several months now, Senator Warner’s office has been working with over 160 constituents who have asked for assistance, providing updated information to TRANSCOM’s fusion center to help them get a better handle on where specific vehicles are located and when they will be delivered.

During Monday’s meeting with General Selva, Senator Warner expressed serious concerns about the lack of preparation and substandard performance of the contractor, International Auto Logistics (IAL), and oversight by TRANSCOM. General Selva admitted that the contractor’s data systems were not equipped to provide timely service, and more than a dozen military personnel now are involved in active oversight of the contractor due to this substandard performance.

“I made it clear to General Selva that unless the performance improves, all options must be on the table, including renegotiating or terminating this contract. It is shocking that military members and their families have had to endure months of delays while the contractor apparently remains unprepared to provide acceptable service,” Senator Warner said after the meeting. “Over a dozen people have waited over 100 days in delays to receive their vehicles, some of which have been sent to the wrong country.”

Senator Warner also discussed his dissatisfaction with a recently disclosed issue: vehicles being delivered to the processing centers with either incomplete or missing customs paperwork. It was revealed in the meeting that the contractor was issuing one customs document to cover 50-90 shipping containers, instead of a single document for each container. This misstep has caused multiple delays because a single problem in a large group of up to 90 containers could hold up the entire shipment, even for those vehicles bearing completed paperwork. In addition, customers have had major problems with IAL’s customs process, since each state has different customs regulations, and IAL apparently had not prepared for that reality.

“Our military service members and their families should not have to bear the brunt of this terrible performance,”Senator Warner said. “The timely delivery of personal vehicles for military men and women returning from overseas duty is too important for a contractor’s on-the-job training.”



augusta free press
augusta free press news

UVA Basketball Fans!

uva basketball team of destiny
Team of Destiny: Inside Virginia Basketball’s Run to the 2019 National Championship, by Jerry Ratcliffe and Chris Graham, is available for $25. The book, with additional reporting by Zach Pereles, Scott Ratcliffe, and Scott German, will take you from the aftermath of the stunning first-round loss to UMBC in 2018 through to the thrilling overtime win over Texas Tech to win the 2019 national title, the first in school history.

Dick Vitale on Team of Destiny: “This is a hoops story you will LOVE! Jerry and Chris capture the sensational and dramatic championship journey by Tony Bennett and his tenacious Cavalier team. UVA was Awesome Baby and so is this book!”

Ralph Sampson on Team of Destiny: “Jerry and Chris have lived and seen it all, even before my time. I highly recommend this book to every basketball fan across the globe. This story translates to all who know defeat and how to overcome it!”

Buy here.

AFP Business

As professional consultants, Augusta Free Press LLC provides clients in the Shenandoah Valley and Central Virginia and beyond with marketing and PR solutions including website design, SEO, TV/radio, video work, branding and logos, social media and overall marketing campaign design and implementation. Augusta Free Press LLC was founded in 2002.

Web Design

Augusta Free Press has designed more than 800 websites for clients in the Shenandoah Valley and Central Virginia. We take care of all facets of web design – visual design, layout design, content development and SEO. Short on staff? We’ll work with you to update your AFP-designed website in a timely manner or train your staff to make changes.

Marketing/Social Media Management

Augusta Free Press manages advertising campaigns for small- and medium-sized businesses across Virginia. You don’t need to hire a full-time marketing coordinator. Bring the experience of the Augusta Free Press team to work for you – for a fraction of the cost.

Graphic Design

Augusta Free Press will help you take your vision to the next level. From branding and logos to print materials, our team will work with you to develop products to showcase your business. From brochures and rack cards to full-color magazines or print/digital ads, we’ve got you covered.

Event Planning/Fundraising

Augusta Free Press will help you plan the best event for your organization. From an open house or anniversary to a 5K or Pay Per View, we can handle it all. Looking for training for your sales staff? We can help energize your employees or board. Need ideas to raise more money? Let us help you plan a successful event. Want to hold a news conference or need help with a press release? We can do that too.

Click here for more.