Medicare does not call beneficiaries asking to verify bank account and social security numbers in order to receive new cards. A beneficiary must call Medicare, or go online, to request a new card.
The DARS office has been referring these calls to the Attorney General’s office. The public relations director for DARS is working with the Attorney General’s office to develop a press release alerting Virginia’s beneficiaries to this situation.
If any VPAS staff member or volunteer hears that a Medicare beneficiary or their caregiver has reported receiving such a call, please refer them to the Medicare Fraud line at 1-800-633-4227.