Dominion Outsourcing LLC to expand client engagement center in Henrico County

virginiaDominion Outsourcing LLC, a provider of outsourced services for the healthcare industry, will invest $370,000 to expand its client engagement center in Henrico County. The project will create 190 new jobs.

“Helping medical providers deliver efficient services is critical to our healthcare industry, and we are pleased to see Dominion Outsourcing growing in Virginia,” said Governor Northam. “The company will more than triple its workforce with this expansion, which is a strong testament to the talent and business climate in Henrico County. I congratulate Dominion Outsourcing on its impressive growth and commitment to the Commonwealth.”

Dominion Outsourcing is an industry-leading outsource provider specializing in the medical and contact center industry. The company specializes in a host of healthcare-related business operations, and its range of services and expertise has served the healthcare, and medical supply industry for many years.

“It is important to support our existing businesses that serve the healthcare sector, and we thank Dominion Outsourcing for creating nearly 200 new jobs in Henrico County,” said Secretary of Commerce and Trade Brian Ball. “We are confident the company will continue to thrive in the Commonwealth, and are proud Dominion Outsourcing will benefit from the jobs training services offered through the Virginia Jobs Investment Program.”

“Two of my favorite lessons, shared with me by a respected mentor, are ‘Pick something, and be the very best at it.’ And ‘know your numbers.’ My management team at Dominion Outsourcing delivers on this each and every day, and together we have truly built an amazing company,” said Dai Barth, President and CEO, Dominion Outsourcing. “The recruiting and training support that I have received from the Commonwealth of Virginia and the folks at Henrico County Economic Development follow these same basic business principles, and know how to create a true private and public partnership. This is a key factor and why we decided to expand here in the Richmond region, and I am very pleased that I will continue to call this place home.”

“I have lived in Virginia my entire life, and am very pleased with the pool of hardworking, educated, and diverse team members that we have been able to recruit and hire over the last 12–18 months,” said Casey Thomas, COO, Dominion Outsourcing. “We looked at expanding into numerous other cities and based on the economic conditions of Henrico County, I am excited to continue our expansion in the Old Dominion.”

The Virginia Economic Development Partnership (VEDP) will support Dominion Outsourcing’s new job creation through its Virginia Jobs Investment Program (VJIP). VJIP provides consultative services and funding to companies creating new jobs or experiencing technological change to support employee training activities. As a business incentive supporting economic development, VJIP reduces the human resource costs of new and expanding companies. VJIP is state-funded, demonstrating Virginia’s commitment to enhancing job opportunities for its citizens.

“We are proud Dominion Outsourcing will be expanding in Henrico,” said Frank J. Thornton, Chairman of the Henrico Board of Supervisors. “Their homegrown success is a testament to the talent in our community and Henrico’s pro-business environment. We are pleased to partner with Dominion Outsourcing in their expansion, and we thank them for calling Henrico home.”

“Small medical practices, like any small businesses, struggle to compete and survive,” said Senator Siobhan Dunnavant. “Dominion Outsourcing gives them big business expertise. Congratulations to Dominion Outsourcing for this substantial growth in your business, and thank you for offering more workforce opportunities to the citizens of Henrico County.”

“It is wonderful to see this homegrown company expanding its Henrico workforce by nearly 200 jobs,” said Delegate Schuyler VanValkenburg. “It speaks to the business climate that sets Henrico and the Commonwealth apart, a climate where investment, diversity, and education are prioritized. As a teacher, I know how important it is for Virginia and Henrico to continue investing in people and fostering private-public relationships. It’s exciting to see Dominion Outsourcing double down on our community.”


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