Updated: Company listed in Chamber release not doing business in Augusta area

UPDATE: Monday, Jan. 30, 2:05 p.m. A spokesman for the Utah-based Pinnacle Security said today that the company has no record of sales representatives doing business in the Greater Augusta region.

“I’m not really sure where these reports are coming from,” said Stuart Dean, the vice president of corporate communications at Pinnacle, which was the focus of a news release from the Greater Augusta Regional Chamber of Commerce on Friday warning local consumers to be wary of the company.

The release detailed warnings from consumers in other states that have had bad experiences with Pinnacle Security.

Dean defended Pinnacle against the accusations in the release. The company uses licenses technicians to install security systems, Dean said, and offers repair services in areas where it maintains customers.

Dean also said Pinnacle Security is not affiliated with Platinum Security. The press release from the Chamber of Commerce had suggested that Pinnacle Security sales reps may be presenting themselves as being representatives of Platinum Security. The two companies are not one and the same.

 

UPDATE: Friday, 10:22 p.m.

– The Utah Better Business Bureau gives Pinnacle Security a rating of F (on a scale of A+ to F, F being the lowest rating). Link to the Better Business Bureau entry on Pinnacle Security: Click here.

– Pinnacle has been the subject of government actions regarding alleged fraudulent and deceptive sales practices in Utah, Ohio, New York, Illinois and one currently pending in Missouri.

 

ORIGINAL POST: Friday, Jan. 27, 4:51 p.m. The Greater Augusta Regional Chamber of Commerce is reporting that there is a company called Pinnacle Security (possibly also presenting itself as Platinum Security) operating in the Augusta-Staunton-Waynesboro area that consumers need to be wary in dealing with.

Representatives say they will install a free security system worth $2,000, when it is actually only valued at $200 retail.  They also will attempt to get you to sign a five-year contract for $50/month ($3,000 total).

They have no office in the area, and, if/when your system breaks, there is no one local that will be able to repair it.  Both companies are, according to the Internet, based in Utah.

In addition, they do not have licensed technicians install the systems, and, according to reports, they will try to barge into your house to install the system soon after you sign a contract.

uva basketball team of destiny
Team of Destiny: Inside Virginia Basketball’s Run to the 2019 National Championship, by Jerry Ratcliffe and Chris Graham, is now available at a special pre-sale discounted price of $20. The book is expected to ship by May 15, 2019, and expected to retail for $25.
Pre-order for $20: click here.


The book, with additional reporting by Scott Ratcliffe and Zach Pereles, will take you from the aftermath of the stunning first-round loss to UMBC in 2018, and how coach Tony Bennett and his team used that loss as the source of strength, through to the ACC regular-season championship, the run to the Final Four, and the thrilling overtime win over Texas Tech to win the 2019 national title, the first in school history.
 
augusta free press

Shop Google


Comments

%d bloggers like this: