Home Shenandoah Valley Animal Services Center makes progress on internal procedures

Shenandoah Valley Animal Services Center makes progress on internal procedures

Photo courtesy Shenandoah Valley Animal Services Center.

The Shenandoah Animal Services Center in Lyndhurst closed for three days this month to give staff time to develop administrative procedures as well as handle other internal housekeeping.

The closure appears to have been very productive for staff members.

“Staff was able to work on various spring cleaning activities along with a Policy and Procedure Handbook that contains several operating policies,” said Augusta County Administrator Timothy Fitzgerald. “The handbook, which is currently being edited and reviewed, will likely come before the shelter owners group for consideration later this month.”

The move to develop procedures was likely the result of a contentious Augusta County Board of Supervisors meeting where animal advocates were furious over the euthanization of four dogs – including one whose owner was waiting to get paid before picking up her family pet.

Supervisor Scott Seaton also questioned the County Administrator in April regarding policies and procedures as well as an euthanasia policy.

“Policies and procedures has been something that has been looked at for years,” Fitzgerald said at the April meeting.

He said they have had personnel issues and other things that have taken priority over a handbook.

“The handbook compliments several other policies that have already been approved including the intake policy, social media use policy and volunteer handbook,” Fitzgerald said.

Fitzgerald said the organization also received good news today about a grant for the facility.

“A bit of good news shared today was that we have received a Petco Love grant and have received $25,000 to help cover spay/neuter costs,” Fitzgerald said.

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Crystal Graham

Crystal Graham

Crystal Abbe Graham is the regional editor of Augusta Free Press. A 1999 graduate of Virginia Tech, she has worked for nearly 25 years as a reporter and editor for several Virginia publications, written a book, and garnered more than a dozen Virginia Press Association awards for writing and graphic design. She was the co-host of "Viewpoints," a weekly TV news show, and co-host of Virginia Tonight, a nightly TV news show. Her work on "Virginia Tonight" earned her a national Telly award for excellence in television.