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Augusta Health: With flu cases on the rise, advice on when, where to seek treatment

Crystal Graham
Augusta Health Flu cases child with flu fever
(© Prostock-studio – stock.adobe.com)

Flu cases continue to rise across the region, and Augusta Health is offering some guidance on when to seek treatment at Urgent Care and when to visit the Emergency Department.

The first two pediatric deaths due to the flu were reported by the Virginia Department of Health this week. One death occurred in a young school-aged child (5–12 years old) in Virginia’s eastern health region. The second death claimed the life of a teenager (13–17 years old) in the central health region.

Flu virus is spreading widely this season and knowing when to seek treatment and where could help alleviate strain on local healthcare systems and ensure timely care.

Flu is a contagious respiratory illness that can affect anyone with symptoms typically including:

  • High fever
  • Severe body aches
  • Fatigue
  • Coughing and sore throat
  • Headaches
  • Chills

Most individuals can manage the flu with rest, hydration and over-the-counter medications. However, some people may experience more severe symptoms that require medical attention.

Understanding the appropriate treatment setting can help ease the strain on emergency departments allowing resources to be directed to the most critical cases.

Augusta Health encourages everyone to:

  • Get their flu vaccines
  • Wash hands regularly
  • Stay home if you feel sick

Early treatment with antiviral medications may reduce the severity of symptoms and shorten recovery time.

If you are unsure about the severity of your flu symptoms, healthcare providers recommend contacting a healthcare professional who can advise you on the best course of action.

When to visit Urgent Care


If you are experiencing mild to moderate flu symptoms, Urgent Care facilities can provide efficient care for managing flu-related concerns. Urgent Care centers are equipped to test for the flu, offer antiviral medications and relieve symptoms like dehydration or discomfort.

Consider visiting Urgent Care if:

  • Your symptoms are new and not severe
  • You need a flu test or antiviral medication
  • You experience mild dehydration (dry mouth, dizziness, lightheadedness)
  • You’re looking for advice on managing your flu at home

When to visit the Emergency Department


For individuals at higher risk or experiencing severe symptoms, going to the emergency department may be necessary. This is especially true for young children, elderly adults, pregnant women or those with chronic health conditions like asthma, diabetes or heart disease.

Additionally, if you experience any of the following, seeking emergency care is crucial:

  • Difficulty breathing or shortness of breath
  • Chest pain or pressure
  • Confusion or difficulty staying awake
  • Severe dehydration (no urination for more than eight hours hours, dizziness)
  • Sudden, severe worsening of symptoms

Crystal Graham

Crystal Graham

Crystal Abbe Graham is the regional editor of Augusta Free Press. A 1999 graduate of Virginia Tech, she has worked for 25 years as a reporter and editor for several Virginia publications, written a book, and garnered more than a dozen Virginia Press Association awards for writing and graphic design. She was the co-host of "Viewpoints," a weekly TV news show, and co-host of Virginia Tonight, a nightly TV news show on PBS. Her work on "Virginia Tonight" earned her a national Telly award for excellence in television.