Shenandoah Valley Electric Cooperative urges members to begin preparations for power outages in advance of Wednesday’s forecasted snowfall.
SVEC will have extra support staff on standby, ready to respond, should the situation require additional help. The cooperative continues to monitor the progression of the storm and is in regular contact with weather tracking services for the latest information.
Keep in mind that unsafe road conditions may increase SVEC’s response time to outages. Additionally, “blinking” of lights may occur, which is a normal condition during an event such as this.
SVEC makes every effort to have power restored to members as quickly and safely as possible. The cooperative prioritizes restoration by first working scenes that will bring the most people back on. When available, estimated times for restoration will be provided in the Outage Center on www.svec.coop and through the MySVEC app. In the case of widespread outages, these estimated times may not be provided.
The cooperative would like to offer these tips in case of an outage:
- Do not make any attempts to clear trees or other debris from power lines. Note the location, and any other important information regarding these situations, and please contact SVEC immediately at 1-800-234-7832. The cooperative will work to ensure that power is restored as soon as possible. Avoid contact with downed power lines.
- To report an outage, contact SVEC at 1-800-234-7832, even if you think your neighbor may have called. It is more effective for SVEC to know the location of all outages. Please do not report outages through SVEC’s social media channels or via email.
- Make sure that your cell phone is fully charged in advance.
- Download the SVEC app, MySVEC, to report your outage and more. Visit www.svec.coop/app.
To make sure you and your family have the necessities for an outage, SVEC advises that you prepare a home outage kit.
Important items to include are:
- Flashlights and extra batteries
- A battery-operated radio
- Candles or lanterns and matches
- An alternate source of heat
- Canned or packaged foods
- Water (one gallon per person per day for drinking)
- Disposable plates and utensils
- Camp stove or other emergency cooking device
- Extra blankets or sleeping bags
- Fire extinguisher
- First aid kit
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