For the second year, Augusta Health has earned a designation of consistently superior clinical performance in the Harrisonburg-Charlottesville region. Augusta Health has been named one of America’s 100 Best Hospitals by Healthgrades, the leading online resource that helps consumers compare and connect with physicians and hospitals. This recognition places Augusta Health among the top 2% of hospitals in the nation.
Augusta Free Press editor Chris Graham caught up with top officials at Augusta Health at a news event in Fishersville on Tuesday to discuss the news.
Quotes from the Interviews
Rev. John C. Peterson, Chairman, Augusta Health Board of Directors: “I think it’s a recognition of the hard work that everyone has put in together in order to care for folks in the community. We don’t set out to win awards, we set out to care for people. This is recognition that as we’re benchmarked against all the other hospitals in the country, and there’s over 5,000 of them, we’re one of the top 100 in caring for people. That’s what we’re trying to do, and it’s nice to have recognition that we’re doing it well.”
Mary Mannix, President/CEO, Augusta Health: “This is the way that the community can hear from an objective third party that focuses on measures such as clinical quality in how we’re doing. We have a commitment to the community to be the best that we can be. It’s one thing when you do some marketing or advertising about what your capabilities are, but it’s another thing when a company that has expertise in these measurements recognizes us for the job we’re doing.”
“I have to say, though, that it’s not about the awards, it’s more about the mindset, it’s more about the commitment to excellence in everything we do. Most importantly, it’s about the 2,000 people that work in this organization or practice in this organization. I think the community should feel good about their level of dedication, their performance standards and their commitment to excellence.”
Rev. John C. Peterson, Chairman, Augusta Health Board of Directors: “It also reflects, I think, consistency. They review four different years in order to be eligible for the award for one year. And so to have it back-to-back years means over a course of five years, we’ve provided that level of care, and a continuing quality of care for folks in the community.”
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