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Lawmakers provide update on Postmaster General’s goal to improve mail service in Virginia

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U.S. Sens. Mark R. Warner and Tim Kaine and U.S. Reps. Abigail Spanberger and Rob Wittman met with U.S. Postmaster General Louis DeJoy to receive a status update.

The update regards the U.S. Postal Service’s (USPS) ongoing work to improve service in Virginia while implementing new efficiency reforms. A representative from U.S. Representative Jennifer McClellan’s office attended the meeting.

“Today, we met with Postmaster DeJoy for a productive conversation on the progress made since our last meeting—and continued to voice the concerns of Virginians who know there is still significant room for improvement,” the lawmakers said. “While we are glad to see some gains in the on-time delivery rate in Virginia, there’s much more work to do. We will continue to press for increased transparency, greater engagement with the public, and a higher standard of service for communities across Virginia.”

Following advocacy by the Virginia Congressional Delegation, the one-time delivery rate of first-class mail in Virginia improved from 66% to 77.4% during the first quarter of this year. More recent data shows additional improvement. But much work remains necessary to meet the USPS goal of 93 percent.

 Today’s meeting came after an April meeting between DeJoy and members of Virginia’s congressional delegation, in which the members emphasized their concerns regarding the USPS IG’s report on the Richmond Regional Processing and Distribution Center (RPDC) in Sandston. The report highlighted various issues including an egregious lack of attention to detail, such as pieces of mail falling off conveyor belts and being lost; poor synchronizing between machines processing mail at the facility and the trucks transporting mail to and from the facility; and broader questions about whether the RPDC model is generating the promised cost savings and efficiency improvements.

Virginia lawmakers push USPS on mail disruptions, delays from Richmond processing center – Augusta Free Press

IG report: ‘Couldn’t be clearer that USPS has not been providing reliable service’ – Augusta Free Press

Rebecca Barnabi

Rebecca Barnabi

Rebecca J. Barnabi is the national editor of Augusta Free Press. A graduate of the University of Mary Washington, she began her journalism career at The Fredericksburg Free-Lance Star. In 2013, she was awarded first place for feature writing in the Maryland, Delaware, District of Columbia Awards Program, and was honored by the Virginia School Boards Association’s 2019 Media Honor Roll Program for her coverage of Waynesboro Schools. Her background in newspapers includes writing about features, local government, education and the arts.