
#1. Waiting Staff
Every restaurant needs waiting staff; without them, customers would not get served and the whole place would be in chaos. As a waiter or waitress, it’ll be your job to greet your customers, make sure that they are comfortable, and ensure that they get the food and beverages that they want. Many restaurant supervisors and managers will start out in this role. To be a good waiter or waitress, you’ll need to have a friendly manner with other people, a can-do attitude, and good attention to detail. You can find more about starting your job as a server online – make sure that you are over the Boston Market hiring age.
#2. Hosts
Hosting is a position for anybody who is friendly and approachable. This position involves greeting members of the public to encourage them to eat in the restaurant, taking table bookings, dealing with any booking issues, and showing patrons to their tables. As a host, you will be the face of the restaurant and the first port of call for customers who have questions about the restaurant or need to resolve an issue.
#3. Back of House
If you’d rather be involved with making sure that the restaurant is running well behind the scenes, then a back of house position could be right for you. Back of house staff range from chefs and kitchen porters to cleaners, bar support staff, and pot washers. Although there’s less chance to communicate with customers directly, back of house staff are just as essential to the smooth running of the restaurant, from food preparation to cleaning and hygiene.
#4. Bartenders
Lastly, any restaurant that also serves alcoholic beverages is going to need some good bartenders. To be a bartender, you will need to be over the age of 21 since you’ll be serving restricted products to the public. Your duties may vary depending on the type of drinks that the restaurant serves. For example, you may be required to learn an extensive list of cocktails or become an expert on wines so that you can advise customers on the best choices to make.
These are just some exciting positions that you can apply for in a restaurant to improve your customer service skills and gain valuable experience for your future career choice.