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Growing customer expectations are forcing companies to rethink their current approach to customer service. With connected devices and artificial intelligence (AI), technology is playing a significant role in the shift to digitalized customer service interactions.
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U.S. Sens. Mark Warner and Tim Kaine (both D-VA) joined Sen. Tom Carper (D-DE) as original co-sponsors of Senate legislation to make Washington, D.C. the 51st state.
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In an industry that rolls with the dice, it is not often that you see mastery celebrated. After all, casinos see luck as mathematical representation of profits but mastery is when those profits going down the drain.
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What Michael Cohen said yesterday to Congress about his expectations regarding the transfer of power should Donald Trump lose the 2020 election was not so much revelation as confirmation.
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Virginia’s state law-making body, the General Assembly, adjourned sine die, until another day, this past Sunday one day later than its scheduled adjournment date.
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Waynesboro Public Library: March 2019 calendar of events.
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Bridgewater College baseball coach Curt Kendall announced to his team Saturday evening his decision to step down as head coach of the program at the end of the 2019 season to focus on his role as BC’s director of athletics, a position he has held since 2000.
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Albemarle County announces the launch of the new GIS Web, the public mapping tool. The new interface has the same functionality as the old system, but with several new features and improvements.
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The State Senate passed the Equal Rights Amendment last month, and 81 percent of Virginians support ERA ratification. But the House refused Thursday to even take up a resolution passing the ERA for a vote.
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Bernie Sanders will run for the Democratic Party presidential nomination in 2020. The Vermont senator made his candidacy official Tuesday in an interview on CBS This Morning.
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