Virginia residents have begun receiving fraudulent calls involving Medicare cards. The State VICAP office at DARS has received at least 10 calls since January 3 from Medicare beneficiaries regarding calls asking them to verify their personal information in order to receive their new Medicare card. Specifically, the callers are asking beneficiaries to verify their bank account and social security numbers as well as their address.
Medicare does not call beneficiaries asking to verify bank account and social security numbers in order to receive new cards. A beneficiary must call Medicare, or go online, to request a new card.
The DARS office has been referring these calls to the Attorney General’s office. The public relations director for DARS is working with the Attorney General’s office to develop a press release alerting Virginia’s beneficiaries to this situation.
If any VPAS staff member or volunteer hears that a Medicare beneficiary or their caregiver has reported receiving such a call, please refer them to the Medicare Fraud line at 1-800-633-4227.
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