“Our nation and our Commonwealth are still recovering from the effects of the housing crisis, but settlements like this have helped provide some measure of relief as well as critical changes in the way mortgage servicing companies do business,” said Attorney General Herring.”Borrowers who qualified for the settlement should keep a close eye out for any potential scams related to this settlement, as high profile settlements can attract dishonest criminals trying to take advantage of the situation.”
Ocwen agreed to a national settlement with the Commonwealth of Virginia, 48 other states and the District of Columbia, and the federal government following state and federal investigations which alleged numerous violations in its servicing of mortgages and its foreclosure procedures. The $2.1 billion settlement, which was filed in December 2013 and took effect in late February 2014, made $125 million available for approximately 180,000 borrowers nationwide who lost their homes to foreclosure during that period and had their loan serviced by Ocwen, Litton or Homeward.
Attorney General Herring sent claim forms to eligible Virginia borrowers in June 2014 with a filing deadline of September 2014. As a result of outreach and research by Attorney General Herring’s Consumer Protection Section, Virginia exceeded the national average by having approximately 62% of eligible borrowers file a claim to receive part of the Ocwen national foreclosure settlement. Every consumer who filed a claim should receive a written response from the settlement administrator. Those whose claims were approved will receive a check. Those whose claims were denied will receive a letter informing them that they were found ineligible. Anyone who receives a check or a letter and who still has questions is encouraged to call the Settlement Administrator at the following number: (866) 783-5382.
Beware of scams
Attorney General Herring also warns all homeowners to be aware of settlement-related scams. Borrowers should closely examine any interactions or correspond
The Ocwen national settlement followed state and federal investigations, which alleged that Ocwen routinely signed foreclosure-related documents outside the presence of a notary public and without personal knowledge that the facts contained in the documents were correct. This civil law enforcement action also alleged that Ocwen committed widespread errors and abuses in its foreclosure processes.
Broad reform of the mortgage servicing process resulted from the settlement, as well as financial relief for borrowers still in their homes through direct loan modification relief, including principal reduction.